FREE SHIPPING ON ORDERS OVER $99. (US Only)
In addition to our paid shipping options, we show our appreciation for our customers by offering free shipping on all orders $99 or more.
The total order must equal $99 after discounts are applied (not including shipping charges).
Shipping usually takes 2-5 business days depending on the shipping destination. The FREE SHIPPING offer only applies to those who live within the continental United States.
SHIPPING OPTIONS
At Ephedra Warehouse, we offer a variety of shipping options with both the USPS and with UPS.
Orders placed Monday through Thursday before 4PM CST will ship the same day. Orders placed on Friday must be placed by 3PM CST for same day shipping. Please note that orders placed after-hours, over the weekend, or on holidays will be shipped out the following business day.
All our shipping options and their costs are listed below:
Package Type | Cost | Delivery Speed |
---|---|---|
First Class | $5.99 | 2-5 business days on average |
Priority | $9.99 | 1-3 business days on average |
Priority Express | $28.99 | 1-3 business days GUARANTEED |
Package Type | Cost | Delivery Speed |
---|---|---|
UPS Ground | TBD* | 3-5 business days on average |
UPS 2nd Day Air | TBD* | 2 business days GUARANTEED** |
UPS Next Day Air | TBD* | Next business day GUARANTEED** |
* UPS Shipments vary in price based on order size and distance of the shipping location.
** UPS does not operate over the weekend in most areas, so all estimates of time are based on business days. For example, if you placed a UPS Next Day Air order on a Friday, it would not be set for delivery until the following Monday.
TRACKING A PACKAGE
Once an order has shipped, each customer is emailed a tracking number for the order. You can use this tracking order to monitor the status of your package through the USPS or UPS tracking tool.
INTERNATIONAL ORDERS
For all international orders, the following applies:
- We are not liable if the package is taken, held, or destroyed by customs. It is the customer's responsibility to know if their country will or will not allow certain products to go through customs.
- There will be NO REFUNDS given on international orders once the item(s) have been shipped unless they are returned to us. We do not refund shipping cost for international orders.
- All refunds on international orders are credited back to the customers, less the original shipping costs.
- Some, but not all, packages can be tracked before they cross the border into your country using the tracking number provided to you at the time of shipment via www.USPS.com and/or UPS.
- All packages, once they have passed through customs into your country, are handed off to your local mail service and may be trackable under the same information via their website or by phone.
- We are currently not shipping to the following countries: Austria, Brazil, Denmark, France, Germany, Greece, Ireland, Italy, Kosovo, Netherlands, Saudi Arabia, South Africa, Spain, St. Martin, Sweden, and Switzerland.
- We are not responsible for taxes or duties your country might asses when you receive your package.